Terms & Conditions
*Please read carefully as you are accepting these terms and conditions when you make your booking.
Note: We are on Mountain Standard Time Zone, the same time zone as Alberta.
- There is an automatic cancellation fee of $15 per person for any online bookings even if they are cancelled outside of the 48 hour cancellation window.
- Within 48 hours of your tour date, tour fees are 100% non-refundable.
- Cancellation policy is 48 hours [2 days] and cancellation fees apply to all online bookings.
- Online reservations are automatically charged and processed to your credit card. Should you wish to cancel a booking, a refund will only be issued as per our cancellation policy. A small cancellation/admin fee will be applied.[$10 per person] if within the cancellation window.
- If you are more than 15 minutes late, and wish to book another tour, you are subject to a rebooking fee of minimum $150.
- Phone and e-mail reservations also require a major credit card (Visa, MasterCard, American Express) to confirm, but there is no charge to your card until 2 days prior to your trip, unless you cancel within the cancellation window, in which case full cancellation policy rules will apply.
- Please notify us if you have a medical condition that may affect your tour.
- Minimum age is 5 years or older.
- Minimum driving age is 16 years or older, ability dependent. A driver’s licence equivalent to a CDN Class 5 is required.
- All guests must sign a liability waiver before participating. A parent or guardian must sign assuming responsibility for any children or minors adding their names to their form, and signing on their behalf.
- Maximum combined weight for each snowmobile is 425 lb or 193 kg.
For your safety and comfort, we provide:
- We ask that you bring your own gear if you have it, if needed, we have some loaner winter gear – Snowsuits, Boots, Helmets, though we recommend that you wear whatever cold-weather clothing you have, we will suit you up accordingly
- Highly experienced, qualified and fun guides
- Hot chocolate, snacks
- Full instruction and safety briefing
Every snowmobile is equipped with:
- Heated hand-grips
- Simple gas and brake, no gears to shift!
- Easy to use controls
- Comfortable, padded back-rest and heated hand grips for passengers
Taxes
- 5% GST is not included in prices and will be added at check-out